Customer Service Representative - Boca Raton, Florida

LAZ Florida Parking • Boca Raton, FL

2d • Onsite

About The Position

The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. This role requires a charismatic, energetic individual who is responsible, good under pressure, and able to work with or without supervision. The representative must communicate professionally and effectively in English, be open to feedback, and demonstrate a sense of urgency. Excellent team building and interpersonal skills are essential, as is the ability to be a team player and help motivate the team.

Requirements

• Positive attitude!
• Customer service experience is required.
• Education: high school diploma or GED required.
• Strong customer service experience.

Nice To Haves

• 5 star hotel/resort experience is HIGHLY preferred.
• Parking industry experience is preferred but not required.

Responsibilities

• Greet customers and assist guests in lobbies.
• Be responsive and timely with correspondence and problem resolution.
• Display a caring attitude and develop a rapport with the customer base.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor and can-do attitude.
• Complete other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED