Office Customer Service Representative TULSA

Roto-Rooter Plumbing • Tulsa, OK

6d • Onsite

About The Position

For more than 50 years, Roto-Rooter has been Oklahoma's trusted, family-owned plumbing company. We've built our reputation by taking care of people, our customers and our team. Our CSRs are the heartbeat of our office, and many have stayed with us for years because they know they're valued, supported, and part of something that matters. No two days are exactly the same, and that's what keeps things exciting. You'll be the first voice our customers hear, offering calm, clarity, and confidence when they need it most. From scheduling service calls and assisting technicians to typing, sorting, printing, and mailing, you help keep the entire operation moving smoothly. You'll work closely with our Office Manager, jump between tasks with ease, and bring a positive, professional tone to every interaction. Customers appreciate your reassurance; our team appreciates your reliability.

Requirements

• Love helping people
• Communicate clearly
• Stay cool under pressure
• Enjoy keeping things organized
• Great people skills
• Willingness to learn

Nice To Haves

• Phone experience
• Prior CSR work

Responsibilities

• Scheduling service calls
• Assisting technicians
• Typing, sorting, printing, and mailing
• Keeping the entire operation moving smoothly
• Working closely with the Office Manager
• Handling customer interactions with a positive, professional tone

Benefits

• Company Paid Health Insurance
• Dental and Vision Insurance
• 401(k) with company match
• Paid holidays and PTO
• Flexible spending account
• Employee assistance program
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed