Customer Service Representative

Regal PlasticOklahoma City, OK
Onsite

About The Position

For more than 70 years, Regal Plastic has been a pioneer in the distribution and fabrication of plastic sheet, rod, tube and film products in the U.S. Our customer service representatives are the foundation of our success. They serve as our voice and ensure our customers get what they need when they need it. We are looking for an excellent Customer Service Representative to add to our Oklahoma City location. Are you a highly motivated, self-starter with a solid work ethic? Are you looking for a company where you can make a difference? If this describes you, we just might have the job you desire. For this job you’ll be working in our Oklahoma City distribution center helping customers each day over the phone. Fundamentally, your job is to provide each customer an incredible customer experience, and ensure each one gets the level of service they deserve.

Requirements

  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • A positive attitude and be an excellent teammate
  • High school degree

Nice To Haves

  • Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well.
  • Understanding the whole business. Extraordinary systems aren't built in a vacuum - they require hard work from dedicated people across many disciplines and an understanding of how it all fits together.
  • Great teams are more than just the sum of their parts. No matter how excellent the individual players, teams only succeed when they work together.

Responsibilities

  • Provide sales support to existing accounts and obtain new orders
  • Craft Bids & Quotes, and subsequent follow-ups
  • Communicate the status of orders and customer concerns to senior management
  • Be an advocate for your customers. You are their voice within our company

Benefits

  • Competitive salary
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Long Term Disability
  • 401K matching savings plan
  • Paid time off
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