Customer Service Representative

National Bank of Middlebury • Brandon, VT

23h • Onsite

About The Position

National Bank of Middlebury is seeking team-oriented individuals who have a desire to provide exceptional service to customers in a professional business environment. Our Customer Service Representatives begin training on teller line transactions, then can choose from a variety of different career paths. Apply now and find out what's possible with a career at NBM.

Requirements

• Strong interpersonal and communication skills
• Ability to ask effective questions and provide multiple solutions to a problem
• Time management and prioritization skills
• Relationship building skills
• Ability to remain calm and focused under stress or time constraints
• Ability to work from one of our physical branch locations daily and approximately one Saturday shift per month
• Able to lift 25 lbs.
• Able to stand for extended periods of time
• Able to view a computer screen for extended periods of time
• Repetitive motion of the wrists, hands and fingers due to regular computer use
• Experience with Microsoft Office Suite, in particular; Excel, Word and Outlook

Responsibilities

• Process financial transactions such as cashing checks, making deposits, and processing withdrawals
• Assist customers with debit card and digital banking questions
• Help solve customer problems by listening and making appropriate suggestions
• Collaborate with other departments in the bank to ensure a customer's financial needs are met

Benefits

• Opportunities to learn new skills and advance your career
• Opportunities to serve your community through paid volunteer hours
• Competitive benefits including paid federal holidays, paid time off provided up front annually, medical, dental and vision insurance, 401k plan with employer match, on-demand pay to claim a portion of your paycheck before payday, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed