Customer Service 2.0

Virtual Vantage Inc • Omaha, NE

8d • $12 - $15 • Remote

About The Position

We’re expanding our remote team and hiring Customer Service Representatives to help support customer care for leading national brands. If you’re tech-savvy, friendly, and reliable, we want to hear from you! This is a remote customer service role with an advancement path, offering a starting pay of $12-$15/hr.

Requirements

• High school diploma or GED
• Excellent phone and typing skills
• Comfortable navigating software and multitasking
• Dedicated home workspace and stable internet
• Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Apple or Chromebook)
• USB headset & wired internet (not needed to apply, but required to start)

Responsibilities

• Answer and resolve inbound/outbound customer service calls
• Deliver exceptional service with every interaction
• Document customer information and call outcomes
• Follow up to ensure resolution
• Meet key performance benchmarks

Benefits

• Fully remote position – work from home office
• Starting pay of $12–$15/hour
• Flexible self-scheduling
• Advancement opportunities based on performance
• Supportive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED