Customer Service Representative - Full-Time, 2nd shift

Midwest Refrigerated Milwaukee, Inc.•Belvidere, IL
•$0 - $21•Onsite

About The Position

This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse.

Requirements

  • Previous office experience preferred
  • Knowledge of Microsoft Office (Word, Excel) preferred

Responsibilities

  • Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
  • Prepare unloading tally’s for warehouse to receive
  • Close out drivers; add arrival and depart times in CAM
  • Close outbound shipments & send all BOL’s to customer
  • Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
  • Answer phones; schedule appointments
  • Activate/inactivate lot codes
  • Adjust receiving tickets for the dock
  • Additional office duties as needed

Benefits

  • medical
  • dental
  • vision
  • Flex Spending Account
  • Dependent Care Flex Spending Account
  • Critical Illness
  • Identity Theft
  • Accident
  • Hospital Indemnity
  • company paid life insurance
  • company paid short-term disability
  • company paid long term disability
  • 401K plan with company match
  • Paid Time Off (PTO)
  • Holiday Pay (with 2 Floating Holidays)
  • Referral Bonuses
  • EAP program
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