Customer Service Representative
About The Position
Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.
Requirements
- Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.
- Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.
- Ability to communicate effectively via phone, email and in person.
- A high school diploma or equivalent.
Responsibilities
- Providing guidance to help customers make decisions about their financial needs.
- Completing teller transactions including cashing checks, processing deposits, and withdrawals.
- Offering appropriate bank products and services.
- Balancing and maintaining a cash drawer with accuracy and attention to detail.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
