Customer Service Representative

U-Haul•Winnipeg, MB

9d•Onsite

About The Position

U-Haul is seeking friendly, motivated Customer Service Representatives to join their team. In this role, you will be the face of U-Haul's exceptional service, assisting customers with products and services, inspecting and maintaining equipment, and using up-to-date technology to dispatch and return equipment. The position offers on-the-job education and opportunities for advancement within a supportive team environment. U-Haul emphasizes a "Hire Fast, Pay Fast" approach, offering immediate starts and payment for hands-on working interviews, along with a $100 hiring bonus and a $300 cash bonus upon completion of their 1-2-3 Punch Certification Program. Founded in 1945 by L.S. "Sam" Shoen and Anna Mary Carty Shoen, U-Haul pioneered the do-it-yourself moving industry by providing one-way, nationwide moving equipment after World War II, facilitating mobility across the U.S. and Canada. U-Haul is committed to a healthy work environment and, consistent with applicable state law, will not hire or re-hire individuals who use nicotine products in certain states. They are an equal opportunity employer, considering all applicants without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other protected basis, and provide individual accommodations upon request for the selection process.

Requirements

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

Paid holidays, vacation, and sick days, if eligible
Career stability
Gym Reimbursement Program, if eligible
Opportunities for advancement
Valuable on-the-job training
Complete Benefit Plan, if eligible
RRSP payroll deduction plan
Deferred profit-sharing plan, if eligible
You Matter Program (EAP)
Mindset App Program
Wellness Programs
Discounts on Apple products, Dell computers, hotels, and more
$100 hiring bonus
$300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.