Customer Service Representative(07376)- 8060 Highway 55, Suite 55

Domino's FranchiseRockford, MN
Onsite

About The Position

This role involves upholding Domino's standards of grooming, uniform, and appearance. Responsibilities include collecting payments, promoting products and specials, and receiving cross-training in various store operations such as product preparation, opening/closing procedures, oven operation, and boxing products. The position requires checking products for accuracy against quality standards, exhibiting a sense of urgency when assisting customers, and providing quality customer service both over the phone and in person. Clear and accurate communication, comprehension of computer-based order entry systems, and contributing to a positive team environment are also key aspects of this role.

Requirements

  • Ability to speak and write clearly and accurately.
  • Comprehension of using a computer based order entry system.
  • Ability to provide quality customer service to internal and external customers both over the phone and in person.
  • Ability to exhibit a sense of urgency when answering store phones or helping carryout customers.
  • Ability to check products for accuracy against quality standards.
  • Ability to uphold Domino's standards of grooming, uniform, and appearance.

Nice To Haves

  • Cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.

Responsibilities

  • Uphold Domino's standards of grooming, uniform, and appearance.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Exhibit a sense of urgency when answering store phones or helping carryout customers.
  • Provide quality customer service to internal and external customers both over the phone and in person.
  • Speak and write clearly and accurately.
  • Exhibit comprehension of using a computer based order entry system.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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