Customer Service Representative - Galt Main - 25 Hours

Farmers & Merchants Bank of Central CaliforniaGalt, CA
$20 - $23Onsite

About The Position

F & M Bank’s Tellers/Customer Service Representatives (“CSR”) are responsible for providing prompt, friendly customer service and accurately processing a variety of customer transactions. They are expected to consistently provide an exceptional customer experience when interacting with customers either in person, on the telephone, at the drive-up, or when interacting with other internal Bank departments and staff.

Requirements

  • Successful completion of a credit history check is a condition of employment
  • Minimum of a high school diploma or equivalent
  • Minimum of 1 year of recent cash handling experience
  • Satisfactory completion of the Teller Test

Nice To Haves

  • Spanish Speaking preferred but nor required

Responsibilities

  • Tellers/Customer Service Representatives are the “face” of the Bank to our customers and as such, are expected to consistently present a professional image and communicate effectively
  • CSR’s proactively identify a customer’s financial needs, promote appropriate products and services by cross-selling or making referrals to other branch staff
  • CSR’s take care to ensure the safety and soundness of our customer’s funds and financial information by following security and internal controls requirements in their job duties at all times
  • CSR’s efficiently and accurately process customer transactions
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