Customer Service Representative

TEKsystems•New York, NY
•$20 - $20•Onsite

About The Position

This is a seasonal contract position based in New York, NY, with the possibility of extension beyond the end of the year. The role involves providing customer service at the Nintendo World Store, assisting customers with purchases of Nintendo merchandise and products, offering product information and demonstrations, recommending products, and performing cash register and restocking duties. The position requires adherence to attendance and punctuality guidelines.

Requirements

  • At least one year of customer service experience in a retail environment
  • MUST HAVE CASHIER EXPERIENCE
  • At least a high school diploma or GED is required
  • Excellent interpersonal and verbal communication skills to interact with customers and represent the company at a public level

Nice To Haves

  • Experience in a video gaming or electronics environment is strongly preferred
  • Working knowledge of video gaming products and/or services

Responsibilities

  • Provide customer service to customers at the Nintendo World Store in New York City
  • Assist customers in purchase of Nintendo branded merchandise and products
  • Provide customers with product information and demonstrations
  • Recommend products to meet customers needs
  • Perform cash register and merchandise restock duties
  • Ability to adhere to attendance and punctuality guidelines
  • Ability to lift heavy objects or do continuous lifting while adhering to proper lifting techniques and ladder usage
  • Ability to perform routine display repair and maintenance

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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