Customer Service Representative

SBM Offshore•San Antonio, TX

1d•Onsite

About The Position

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. This role involves performing janitorial duties, operating cleaning equipment, and maintaining the daily upkeep of assigned areas. The position requires compliance with safety rules, policies, and procedures, as well as the ability to work collaboratively with team members and respond to supervision. A key aspect of the role is to present a professional appearance and conduct, understand customer service and satisfaction, and utilize reporting systems effectively.

Requirements

Ability to lift and/or move up to 35 pounds
Completed all safety and task training certification

Nice To Haves

Bilingual a plus
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use
May be required to have a valid driver’s license
May be required to be forklift certified

Responsibilities

Perform janitorial duties
Perform all duties listed on the daily schedule
Operate motorized cleaning equipment
Maintain daily upkeep of assigned area
Report incidents and hazardous conditions to supervisor
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Perform repetitive tasks
Maintain clean work area
Follow all protocols, company procedures, policies, and rules
Take direction and respond to supervision
Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems, and of the environment