Customer Service Representative

Action Packaging LLC • Florence, SC

20h • Onsite

About The Position

Opus Packaging - Florence is a premier packaging company and supplier of corrugated products. Our philosophy and values are the backbone of Opus, but it's our employees who bring them to life. We know that the most important component of a thriving team. We are currently searching for a Full Time Customer Service Representative for our Florence, SC location. As a Customer Service Representative, you can expect to provide exceptional service and support to our customers in coherence with promoting the corporate vision, mission statement, and core values.

Requirements

• Must be 18 years or older.
• High school diploma or equivalent.
• Excellent customer service and interpersonal skills.
• Excellent communication skills.
• Strong time management and planning skills.
• Capable of working independently and with a team.
• Well organized, detail oriented and the ability to multitask.

Nice To Haves

• Bachelor’s degree in a related business field or a minimum of three years of customer service experience in an office setting.
• Experience with industry software such as Amtech, Encore, and Knight.

Responsibilities

• Project pricing/providing quotes to customers.
• Process new orders and receive, enter, follow up and confirm customer orders.
• Maintain and sustain a profile on every customer.
• Maintain achievement goals for every customer order.
• Work safely and attend all safety training.
• Be constantly aware of your surroundings.

Benefits

• Health, vision, dental insurance upon hire
• Life insurance
• Monthly Production Bonus opportunity!
• Paid time off
• Paid holidays
• Safety program bonus
• 401(k) with employer contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED