Customer Service Representative

First Nations Bank of Canada•Winnipeg, MB

7d•Onsite

About The Position

Reporting to the Branch Manager, you will join the Customer Service team at our Winnipeg, AB branch. As a Customer Service Representative, you will assist customers with a variety of financial activities, like making deposits, withdrawals, bill payments, and cashing cheques. As you get to know our customers, you will be able to help them identify some of their financial needs and provide them the best solution through FNBC’s products and services, while adhering to internal and regulatory policies and procedures. This is a full-time permanent opportunity located on First Nations land.

Requirements

High school diploma, GED, or equivalent
Strong interpersonal skills
Ability to add, subtract, multiply, and divide in all units of measure
Use a calculator and computer
Use Microsoft Office
Stand for extended periods of time
Eligible to work in Canada

Nice To Haves

Experience with financial institution software systems
Cash handling experience
Customer service experience
Sales experience
Acceptable criminal and credit checks

Responsibilities

Assist customers with a variety of financial activities, like making deposits, withdrawals, bill payments, and cashing cheques.
Identify customer financial needs and provide solutions through FNBC’s products and services.
Adhere to internal and regulatory policies and procedures.