Customer Service Representative BILINGUAL PREFERRED

Select Mgmt•Pearland, TX

12h•Onsite

About The Position

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer’s loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans is one of America’s most respected title loan companies, owning and operating nearly 1,000 stores in more than twenty states nationwide. Since opening in 1990, the company has been committed to helping customers get the hassle-free cash they need by providing short-term loans with a fast and hassle-free process, straightforward and transparent terms, and competitive prices. The company emphasizes excellent customer service, honesty, and integrity. Customer Service Representatives are the heart of the business, and the company is actively recruiting candidates looking for a career opportunity. Employees are expected to be an example of honesty and respect in the communities served and to uphold the company's exceptional customer service and image.

Requirements

Must be Able to Work Full Time
Great attitude
Excellent Communication Skill
Detail Oriented
Must have a High School Diploma
Previous Customer Service Experience
Computer and Data Entry Experience
Motivated, honest, dependable individual
Must be able to pass a company background screening, including a credit, criminal and background check.

Nice To Haves

Bilingual Preferred

Responsibilities

Assisting potential borrowers and current customers with questions regarding loan products
Evaluating vehicles
Managing customer’s loans and payments
Daily communication with customers regarding their accounts
Making courtesy calls when necessary