Part Time Customer Service Representative

Central Hudson•Poughkeepsie, AR

4d•$32 - $38•Onsite

About The Position

Part Time Customer Service Representatives handle customer requests by making and receiving calls about inquiries and complaints regarding rates, billing, service issues, collections, etc. in a proactive, positive and professional manner. The work week may be scheduled anytime between the hours of 8:00am and 6:30pm Monday through Friday and 9:00am to 1:15pm on Saturdays. The typical work schedule is determined by our management team and can vary considerably throughout the year.

Requirements

High school diploma or equivalency diploma
Must possess and maintain a valid driver’s license
Proficient computer skills; ability to type, use a computer, telephone and office equipment
Must enjoy interaction with the public and have sound judgment, excellent initiative and communication skills
Ability to work well with other people and interact with the public in a courteous and businesslike manner
Professional telephone etiquette and demeanor

Nice To Haves

Prior customer service and/or call center experience
Bilingual in English and Spanish

Responsibilities

Communicating with and assisting our customers via the phone and in person
Collecting, confirming, analyzing, and summarizing information and data from various sources
Operating office machines not limited to copy machines, fax machines, computers, and telephone equipment
Preparing and maintaining files and reports