Customer Service Health Insurance

Banner Personnel ServiceElmhurst, IL
Onsite

About The Position

We are looking for a friendly, detail-oriented Customer Service Representative to join our health insurance office in Elmhurst. This is an in-person position working directly with clients to process health insurance applications and provide outstanding customer service.

Requirements

  • Excellent communication skills, both verbal and written.
  • Experience with Excel and computers
  • Professional phone and email etiquette.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and work well under pressure.
  • Reliable follow-up and problem-solving skills.
  • Customer service experience required

Nice To Haves

  • insurance or healthcare experience is a plus.

Responsibilities

  • Assist clients by phone, email, and in person.
  • Process applications accurately and efficiently.
  • Maintain organized client records and documentation.
  • Manage multiple clients while providing timely follow-up.
  • Answer questions and deliver exceptional customer service.

Benefits

  • paid holidays
  • PTO
  • casual Fridays
  • holiday party
  • some office paid lunches
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