Customer Service Representative (Overnight) - Store #92
About The Position
As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service while helping store leadership maintain store-side operations. You will help ensure an exceptional experience for every customer while upholding Parker’s Kitchen’s standards. The role includes addressing customer needs and resolving issues, handling cash and fuel transactions, selling age-regulated products, maintaining compliance with company policies and safety regulations, replenishing inventory, and completing housekeeping duties. You will also assist the store leader as needed and support a collaborative learning environment by sharing expertise and helping develop others.
Requirements
- Must be at least 18 years old to work in store operations.
- Must have reliable transportation.
- Flexible availability is required, including nights, weekends, and holidays.
- Ability to stand for extended periods of 8 to 10 hours.
- Ability to push or pull up to 50 pounds.
- Ability to multitask and perform repeated bending, standing, and reaching; occasionally lift up to 50 pounds.
- Comfort working around wet floors, temperature fluctuations, and loud noise levels.
Responsibilities
- Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
- Speak honestly and act with integrity, upholding company values.
- Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
- Sell alcohol, tobacco, lottery, and other age-regulated products.
- Ensure compliance with company policies, procedures, and safety regulations across store activities.
- Pay attention to detail while multitasking.
- Stock and replenish inventory throughout the store, including food and beverage areas.
- Perform housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
- Assist the store leader with additional tasks as needed.
- Share expertise and assist in the development of others to foster a collaborative learning environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
