Customer Service Representative

Otter Tail Corporation Careers • Fergus Falls, MN

23h • Onsite

About The Position

We have an opening for a Customer Service Representative. As a company, we continue to be innovative as we modernize our energy grid, enhance customers’ experiences, and work toward a cleaner energy future. This position requires good organizational, excellent written and verbal communication, and customer service skills. Should be familiar with Microsoft Word, Excel, and related computer programs. Experience in customer service, accounting, and marketing would be beneficial. Successful applicant will provide complete, accurate, and timely customer service and marketing service to all external and internal telephone and web customers. We believe employment is a partnership and we expect excellence from our talented employees. To support our employees and help drive their career experience and goals.

Requirements

• Good organizational skills
• Excellent written and verbal communication skills
• Customer service skills
• Familiarity with Microsoft Word, Excel, and related computer programs

Nice To Haves

• Experience in customer service
• Experience in accounting
• Experience in marketing

Responsibilities

• Provide complete, accurate, and timely customer service and marketing service to all external and internal telephone and web customers.

Benefits

• Competitive wage & benefit package
• Incentive plans
• Employee Stock Ownership options
• Retirement Savings Fund with employer match
• Health, disability and life insurance plan options
• Training and development opportunities
• Education reimbursement
• Leadership development programs
• Online leadership course catalog
• Mentorship from current leaders
• Mental health support
• Competitive vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees