Customer Service Representative

Waste Connections • Red Bluff, CA

3d • $22 - $23 • Onsite

About The Position

This role is the first point of contact with many of our customers. You'll answer questions, help set up or update services, process payments, and work closely with our operations team to make sure customer needs are handled quickly and professionally.

Requirements

• Customer service experience preferred.
• Strong communication and people skills.
• Comfortable using computers and Microsoft Office programs.
• Organized and able to manage multiple tasks at once.
• Positive attitude and willingness to learn.

Nice To Haves

• Bilingual (English/Spanish) is a plus.

Responsibilities

• Answer customer phone calls and emails.
• Help customers start, stop, or change their service.
• Process payments and update customer accounts.
• Create work requests and coordinate with field staff.
• Resolve customer concerns and answer billing questions.
• Maintain accurate records and customer information.
• Provide friendly, professional customer service every day.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company benefits
• Life and Disability Insurance
• Flexible Spending Account (FSA)
• Paid training and opportunities for career growth
• Unlimited opportunities to "Connect with Your Future"

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed