Customer Service Representative - Boardman
About The Position
Youngstown Area Goodwill Industries, Inc. is hiring a friendly and dependable Customer Service Representative for its Goodwill store in Boardman, Ohio. The role focuses on creating a welcoming shopping experience by assisting customers, processing purchases, and helping maintain the sales floor and checkout area. The position is part-time, with flexible hours based on store needs and the possibility of full-time hours in the future. The store operates seven days a week, and employees must be available to work weekends and evenings as scheduled. The company offers training and support and welcomes applicants from diverse backgrounds, including people facing barriers to employment.
Requirements
- Strong interpersonal and communication skills.
- Ability to stand for extended periods and lift up to 15 pounds.
- Reliability, punctuality, and consistent attendance.
- Basic math skills for handling cash transactions.
- A background check is required; applicants must not have a criminal background unsuitable for a retail environment.
Nice To Haves
- Previous customer service or retail experience is preferred but not required.
Responsibilities
- Greet and assist customers in a welcoming and professional manner.
- Answer customer questions and provide information about products and store policies.
- Accurately process transactions using the cash register.
- Keep the sales floor and checkout area clean and organized.
- Help restock merchandise and maintain appealing displays.
- Collaborate with team members to meet store goals.
Benefits
- Training and support to help employees excel in the role.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
