Customer Service Representative – Entry Level
About The Position
We are hiring Entry-Level Customer Service Representatives to support nonprofit fundraising and community outreach initiatives through live events and public-facing campaigns. This is a full-time, entry-level role with paid training provided and no prior experience required . This position is ideal for individuals interested in customer service, event support, community engagement, or nonprofit fundraising who are looking to gain hands-on experience in a professional, team-based environment. Position Overview Customer Service Representatives interact directly with the public at events and outreach campaigns, providing information about nonprofit initiatives and delivering a positive customer experience. The role focuses on clear communication, professionalism, and ethical engagement.
Requirements
- Strong communication and interpersonal skills
- Comfortable interacting with the public in a face-to-face environment
- Customer-focused mindset with a positive and professional attitude
- Willingness to learn through training and coaching
- Reliable, punctual, and team-oriented
- Available for a full-time schedule
Nice To Haves
- Experience in customer service, retail, hospitality, sales, events, promotions, or community outreach.
Responsibilities
- Engage with the public at live events, fundraising campaigns, and community outreach initiatives
- Provide friendly, professional customer service to attendees, donors, and community members
- Communicate nonprofit missions, campaign messaging, and fundraising goals clearly and accurately
- Answer questions and address concerns in a respectful and professional manner
- Assist with event setup, breakdown, and on-site coordination as needed
- Build and maintain positive relationships with community members and partner organizations
- Maintain a professional, customer-focused presence during all events
Benefits
- Full-time employment with immediate start availability
- Competitive weekly pay
- Paid training and ongoing professional development
- Performance-based bonus opportunities
- Medical, Dental, and Vision benefits
- Clear advancement opportunities into leadership, event management, and account-level roles
- Supportive, team-oriented work environment
- Opportunity to work with established nonprofit organizations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
