Customer Service Representative- Gentle Care Pet Clinic
About The Position
The purpose of this position is to serve as Customer Service Representative at Gentle Care Pet Clinic, to perform record keeping duties, to perform clerical duties related to patient care and treatment, and to provide miscellaneous support to the Veterinary Practice Manager and health care team. These service functions include, but are not limited to, reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail service. This position requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, data transcribing, word processing, and a practical knowledge of the standard procedures, veterinary records and terminology used in the hospital. Regular attendance and timeliness are an essential function in order to fulfill the requirements of this position.
Requirements
- Practical knowledge of hospital organization and services
- Basic rules and regulations governing visitors and animal patient treatment
- Data transcribing
- Word processing
- Practical knowledge of standard procedures, veterinary records and terminology used in the hospital
- Regular attendance and timeliness
Responsibilities
- Serve as Customer Service Representative
- Perform record keeping duties
- Perform clerical duties related to patient care and treatment
- Provide miscellaneous support to the Veterinary Practice Manager and health care team
- Reception (visitor and telephone)
- Maintenance of veterinary medical records
- Accounts maintenance
- Cash processing
- Data entry
- Word processing
- Mail service
Benefits
- Competitive Compensation at $20-$23/hr
- Medical, Dental, Vision, Life Insurance
- 401K with employer matching
- Career Development
- Work/Life Balance
- Flexible Scheduling
- Tailored development programs, mentorship, and career pathing
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance
- Health, dental, vision, life insurance, and mental health resources
- Generous paid time off and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
