Customer Service

Guhring • Brookfield, WI

3d

About The Position

Guhring Inc. is looking for a motivated and customer-focused Customer Service Representative to join their growing team. In this role, the representative will be the key connection between customers, the sales team, production departments, and management, ensuring every customer receives outstanding service and support.

Requirements

• 1-3 years of customer service, administrative, or office experience
• Strong communication and organizational skills
• Ability to multitask and work in a team-oriented environment
• Experience with Microsoft Word and Excel
• Ability to read and interpret order information and technical documents

Nice To Haves

• SAP experience is a plus

Responsibilities

• Provide exceptional customer service through phone, email, fax, and website inquiries
• Process customer orders accurately and efficiently
• Provide pricing, delivery, and product information to customers
• Coordinate with sales and production teams to ensure timely order fulfillment
• Resolve customer questions and concerns professionally
• Maintain accurate customer records and documentation within our systems
• Prepare reports, correspondence, and order confirmations

Benefits

• Competitive pay and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed