Customer Service Representative- START ASAP

TEKsystems • Town of North Hempstead, NY

7h • $20 - $23 • Onsite

About The Position

Customer Service Specialist – Healthcare Services
This role is ideal for individuals who thrive in fast-paced environments and enjoy providing exceptional service. We’re hiring Customer Service Specialists to support patients with home medical equipment and services.
This is a fantastic opportunity to join a growing team and build a career in healthcare support. If you're ready to make a difference, apply today!

Requirements

• Degree and/or certificate in healthcare related field
• Strong communication and organizational skills
• Ability to multitask and work efficiently under pressure
• Customer-first mindset and attention to detail

Nice To Haves

• Familiarity with healthcare documentation and insurance processes

Responsibilities

• Handle inbound and outbound calls to assist patients and healthcare providers
• Process orders, verify documentation, and schedule equipment deliveries
• Educate patients on financial responsibilities and insurance coverage
• Review and enter information into EMR systems accurately
• Obtain pre-authorizations and verify insurance eligibility
• Collaborate with internal teams to ensure smooth service delivery

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree