Customer Service Representative

U-Haul•Long Beach, CA

6d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals to join their team as Customer Service Representatives. In this role, you will be the primary point of contact for customers, providing exceptional service, assisting with their needs, and ensuring they have a successful journey. Responsibilities include inspecting and maintaining equipment, using technology to manage equipment rentals, and providing education on U-Haul products and services. The company offers on-the-job training and a fast hiring and payment process, with opportunities to earn bonuses for interviews and certifications. U-Haul emphasizes a culture of health and wellness, and will not hire individuals who use nicotine products in certain states.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Nice To Haves

People person
Love helping others

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.