Customer Service Representative

U-Haul•Concord, NC

17d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the role of Customer Service Representative. In this position, you will be the face of U-Haul's exceptional service, supporting customers on their journeys by inspecting and maintaining equipment. You will also utilize up-to-date technology for dispatching and returning equipment. This role provides on-the-job training, with a 'Hire Fast, Pay Fast' philosophy, offering same-day pay and a hiring bonus. U-Haul has been serving do-it-yourself movers since 1945, born out of the need for accessible moving equipment nationwide.

Requirements

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.