Customer Service Representative, Parking and Commuter Services
About The Position
Under general supervision, this position is responsible for providing optimum customer service and lead direction to student assistants at the Parking and Commuter Services (PACS) Administration service center. This position is responsible for cash handling, processing payments for parking permits, parking citations/penalties, transportation programs entering data into a financial system; balancing and reconciling cash drawers and deposits on a daily basis. This is a full-time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period.
Requirements
- Ability to provide optimum customer service.
- Ability to provide lead direction to student assistants.
- Experience with cash handling.
- Experience processing payments for permits, citations/penalties, and transportation programs.
- Experience entering data into a financial system.
- Experience balancing and reconciling cash drawers and deposits daily.
Responsibilities
- Providing optimum customer service and lead direction to student assistants at the Parking and Commuter Services (PACS) Administration service center.
- Cash handling.
- Processing payments for parking permits, parking citations/penalties, and transportation programs.
- Entering data into a financial system.
- Balancing and reconciling cash drawers and deposits on a daily basis.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement (CalPERS)
- Tuition waiver
- Vacation leave
- Sick leave
- 15 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
