Customer Service Representative

Waste Connections•Anchorage, AK

18d•$21•Onsite

About The Position

Alaska Waste is looking to hire a Customer Service Representative in Anchorage, AK! Be the Voice That Connects Our Community to Exceptional Service 📍 Location: Anchorage, Alaska 🕗 Schedule: Monday–Friday | 8 AM – 5 PM (No late nights!) 💵 Pay: Starting at $21.00 per hour. 📅 Type: Full-Time | Office-Based 🌟 Why Join Alaska Waste? At Alaska Waste, a Waste Connections company, we do more than keep Alaska clean—we build strong communities with every customer call. We're looking for a Customer Service Representative who’s friendly, reliable, and ready to grow with a company that values your talent. If you love solving problems, thrive in a fast-paced setting, and want a stable job with great benefits and real career growth, this is the role for you!

Requirements

2+ years of customer service experience (call center experience is a plus!)
Comfortable using MS Word, Excel, and Email
Fast, accurate typing & 10-key skills
Great organization, multitasking, and communication abilities
A calm and professional demeanor—even under pressure
High school diploma or equivalent preferred
Ability to work in-office (remote work may be requested during temporary protocols)

Nice To Haves

call center experience

Responsibilities

Answering incoming calls and assisting customers with service requests, billing, or account changes
Resolving customer concerns with clarity, care, and a positive attitude
Using company systems and Microsoft Office tools (Word, Excel, Outlook)
Preparing service orders, change of address forms, and account adjustments
Collaborating with internal departments to ensure excellent service
Occasionally assisting at the front desk/reception area
Promoting goodwill and offering additional services where appropriate