Work From Home (CSR)

Spade Recruiting • Denver, CO

10d • Remote

About The Position

We are looking for motivated individuals to join a remote team that helps working families understand their available benefit options. For more than 60 years, our organization has worked with unions, associations, and member-based groups across North America. Through these partnerships, we provide members with clear information about supplemental benefit programs designed to support long-term financial security. This is not a cold-calling position. All conversations are with individuals who have already requested information or expressed interest in reviewing their benefits.

Requirements

• Dependable, professional, and willing to learn
• Strong communication skills
• A positive and professional attitude
• Basic computer and video-call skills
• Good organization and time-management habits
• The ability to work independently from home
• A willingness to follow a proven training system
• Motivation to grow personally and professionally
• The ability to complete a background check

Nice To Haves

• Previous experience in customer service, sales, hospitality, call centers, or similar roles can be helpful, but it is not required. Training is provided.

Responsibilities

• Contact members who have requested benefit information
• Schedule virtual or phone appointments
• Review available benefit options in a clear and professional way
• Help members understand programs that may fit their needs
• Guide families through the online application process
• Follow up with members to provide continued support
• Maintain accurate records and appointment details
• Use company-provided systems, scripts, and training resources
• Participate in ongoing coaching and development
• Work toward personal goals with opportunities for leadership advancement

Benefits

• Weekly pay
• Additional weekly performance bonuses
• Full training and mentorship
• Remote work-from-home flexibility
• Flexible full-time scheduling
• Advancement opportunities into leadership roles
• Residual income potential
• Health, dental, and vision benefit options
• Recognition programs for top performers
• Annual company trips to popular destinations
• A supportive team environment focused on growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed