Customer Service Representative – Community Events (Entry Level)

Thegemusa • Portsmouth, VA

2d • Onsite

About The Position

We are hiring a Customer Service Representative to support client programs at local events, community activations, and outreach initiatives. This role is ideal for individuals who enjoy face-to-face interaction, engaging with the public, and creating positive experiences in a professional setting.
This is an entry-level position with paid training provided.

Requirements

• Previous customer service experience is helpful but not required
• Strong verbal communication skills (bilingual skills are a plus)
• Comfortable engaging with diverse groups of people
• Reliable, organized, and able to work independently
• Professional demeanor and positive attitude
• Must be at least 18 years old and legally authorized to work in the U.S.

Responsibilities

• Represent assigned client programs at community events and outreach activities
• Serve as the primary point of contact for event attendees
• Provide accurate information about services, programs, and initiatives
• Respond to questions in a professional and courteous manner
• Follow established procedures and event guidelines
• Maintain organized documentation of interactions when required

Benefits

• Paid training and ongoing mentorship
• Hands-on experience in events and community engagement
• Supportive, team-oriented work environment
• Opportunities to develop communication and public interaction skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed