Entry Level Customer Service Representative

Synergize • Sacramento, CA

1d

About The Position

We partner with nonprofit organizations to support community-focused events and fundraising initiatives. Our mission is to help organizations raise awareness, strengthen donor relationships, and create meaningful community impact—while providing structured training and growth opportunities for entry-level professionals. We are seeking a motivated Entry-Level Customer Service Representative to join our outreach and event teams. This role is perfect for individuals who love connecting with people, delivering exceptional experiences, and building foundational skills in customer service, communication, and community engagement .

Requirements

• No prior experience required – we provide paid training
• High school diploma or equivalent required; college coursework or degree preferred
• Strong communication and interpersonal skills
• Positive, outgoing attitude with a passion for helping others
• Ability to thrive in a fast-paced, team-oriented environment
• Interest in customer service, event support, nonprofit work, or community outreach
• Flexible availability for event-based schedules

Responsibilities

• Provide friendly, professional support to event attendees, donors, and community members
• Share information about nonprofit missions, fundraising campaigns, and event initiatives
• Respond to customer inquiries, collect feedback, and perform basic follow-up
• Assist on-site event teams with attendee engagement and service coordination
• Distribute informational and promotional materials effectively
• Maintain a positive, customer-focused presence during events and outreach activities
• Collaborate with team members to ensure smooth, successful events
• Represent nonprofit partners professionally and enthusiastically

Benefits

• Competitive entry-level pay with performance-based incentives
• Paid training and ongoing mentorship
• Clear pathways for advancement into leadership, event coordination, or management roles
• Supportive, mission-driven team environment
• Hands-on experience with live events and nonprofit campaigns
• Opportunity to make a visible impact in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED