Customer Service Representative - Entry Level

Synergize • Sacramento, CA

1d

About The Position

We partner with mission-driven nonprofit organizations to support community-focused events, fundraising campaigns, and outreach initiatives . Our goal is to help nonprofits increase awareness, strengthen donor relationships, and expand their impact—while providing structured career development opportunities for motivated entry-level professionals. We are currently hiring an Entry Level Customer Service Representative to join our outreach and live event teams. This is an excellent opportunity for individuals seeking hands-on experience in customer service, nonprofit fundraising, community engagement, and event support . If you enjoy working with people, creating positive experiences, and building professional skills in a fast-paced environment, we encourage you to apply.

Requirements

• No prior experience required – Paid training provided
• High school diploma or GED required; college coursework or degree preferred
• Strong communication and interpersonal skills
• Positive, outgoing, and team-oriented attitude
• Ability to thrive in a fast-paced, event-driven environment
• Interest in customer service, nonprofit work, fundraising, events, or community outreach
• Flexible availability for event-based scheduling

Responsibilities

• Provide friendly, professional customer service to event attendees, donors, and community members
• Educate the public about nonprofit missions, programs, and fundraising goals
• Assist with donor inquiries, collect feedback, and support follow-up communication
• Support on-site event operations and attendee engagement activities
• Distribute informational and promotional materials at community events
• Maintain a positive and professional presence at outreach campaigns
• Collaborate with team members to ensure successful event execution
• Represent nonprofit partners with enthusiasm and integrity

Benefits

• Competitive entry-level compensation with performance-based incentives
• Comprehensive paid training and ongoing mentorship
• Clear advancement pathways into leadership, event coordination, or management roles
• Supportive, mission-driven team culture
• Hands-on experience with live events and nonprofit campaigns
• Meaningful opportunity to make a visible impact in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED