Bi-Lingual Customer Service Representative (Spanish & English)
About The Position
Lend Nation is looking for an energetic, Bi-Lingual (Spanish & English), positive Full Time Customer Service Representative to join our team! This is a full-time entry-level position with great potential for the right person. We are looking for a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills. QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With over 30 years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. They have also expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. QCHI’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development, and innovation are critical to gaining market share and competitive scale. QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States.
Requirements
- Bi-Lingual (Spanish & English)
- Excellent customer service skills
- Cash Handling experience
- Ability to operate computers and standard office equipment
- Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
Nice To Haves
- Full Time
- Entry-level position
- Team player
- Mature work ethic
- Integrity
- Achieving personality
- Exceptional customer service skills
Responsibilities
- Complete cash transactions for our customers
- Initiate customer loans
- Contact customers about past due payments
Benefits
- Monthly bonus program
- Steady hours
- Paid Time Off
- Paid Holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
