Customer Service Representative
U-Haul•Temecula, CA
•$17 - $18•Onsite
About The Position
U-Haul is seeking friendly, motivated individuals for the Customer Service Representative position. In this role, you will be part of a supportive team, serving as the face of U-Haul's exceptional service. Your responsibilities will include ensuring customers receive the help they need for their journeys, inspecting and maintaining equipment, and using technology to dispatch and return equipment. This position provides on-the-job education.
Requirements
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
- Applicants must be legally authorized to work and must not require employer sponsorship.
Nice To Haves
- On-the-job education provided.
- Certification offered through U-Haul upon employment for filling propane.
- Certification offered through U-Haul upon employment for driving a forklift.
Responsibilities
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Other duties as assigned.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Benefits
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
- $100 hiring bonus
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
