Customer Service Representative

bluefrog Plumbing + Drain of Boynton Beach FLBoynton Beach, FL
$350 - $650Onsite

About The Position

We are seeking a Customer Service Representative to join our team at bluefrog Plumbing + Drain of Boynton Beach FL. As a key member of our customer service team, you will play a crucial role in providing exceptional service to our clients and ensuring their needs are met.

Requirements

  • Previous customer service experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficient in using customer service software and tools
  • Positive and professional demeanor
  • Familiar with Service Titan

Responsibilities

  • Handle incoming customer inquiries and provide information about our services
  • Schedule appointments for our plumbing and drain services
  • Assist with billing and invoicing inquiries
  • Follow up with customers to ensure satisfaction
  • Maintain accurate customer records and documentation

Benefits

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
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