Customer Service Representative

Rogers•Mitchell, IN

23h•Onsite

About The Position

Rogers Group is currently seeking candidates for our Customer Service Representative position in Mitchell, Indiana. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data.

Requirements

High school diploma required
Proficiency with Microsoft Office applications
Excellent customer service skills
Detail oriented with a high degree of accuracy with the ability to multi-task
Ability to work with minimal supervision
Excellent communication skills both oral and written
Must pass pre-employment drug screens, and subject to random drug screens while employed by RGI

Responsibilities

Provide friendly, professional, and thorough customer service
Answer customer calls
Take and input customer orders
Dispatch products and material for delivery
Assist in processing paperwork for corporate accounting systems such as payable, payroll, etc.
Assist sales staff with customer service responsibilities
May be called upon at the discretion of Managers to perform other duties

Benefits

Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
Company provided Group Life and Accidental Death & Dismemberment insurance.
Retirement 401(k) with company contribution and match at one year of service.
Company provided Short- and Long-Term Disability.
Paid Holiday’s including Christmas shutdown between Christmas and New Years Day.
Paid vacation available after 180-day probationary period and accrued based on years of service.
Paid 6 sick days upon hire
Annual performance-based merit increases.

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