Customer Service Representative

SBM Offshore•Denver, CO

9d•$18 - $19

About The Position

The Customer Service Representative is responsible for the cleanliness and sanitation of assigned areas. The role performs scheduled janitorial duties, maintains assigned work areas, operates motorized cleaning equipment, and follows safety, company, and customer-service procedures. The employee works with a team, takes direction from supervisors, and may fill in during staff shortages or support shift leads with punch-list items. Driving to various work locations, customer sites, or company facilities may be necessary. The position has no supervisory responsibilities. The role is scheduled Monday through Friday, 6:00 a.m. to 2:30 p.m., with compensation of $17.50–$18.50 per hour. SBM states that it offers comprehensive benefit packages and directs candidates to its website for details.

Requirements

No specific education requirement.
Ability to perform each essential duty satisfactorily and safely.
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment, including care and upkeep of cleaning equipment.
Knowledge of cleaning compounds and chemicals and their safe, efficient use.
Completion of all safety and task training certification.
A valid driver's license may be required based on business needs; employees who drive for work must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements.

Nice To Haves

Three to six months of training or experience, or an equivalent combination of education and experience.
Bilingual ability.
Forklift certification may be required.

Responsibilities

Perform janitorial duties and all tasks listed on the daily schedule.
Operate motorized cleaning equipment and maintain its upkeep and care.
Maintain the daily cleanliness of assigned areas and keep the work area clean.
Report incidents and hazardous conditions to a supervisor.
Comply with safety rules, policies, procedures, protocols, and company requirements.
Work as part of a team and perform repetitive tasks.
Take direction and respond to supervision.
Communicate professionally with leads, supervisors, coworkers, managers, and customers.
Fill in during staff shortages.
Support the shift lead in completing punch-list items.
Use appropriate personal protective equipment and maintain a professional appearance and conduct.
Understand customer service and satisfaction, reporting systems, and the work environment.
Drive to various work locations, customer sites, or company facilities if necessary to perform essential functions.