Customer Service Representative

Altronix Corp.•New York, NY

3d•Onsite

About The Position

The ideal Customer Service Representative will be responsible for performing the below job functions including but not limited to: Accurately enter and process purchase orders in a timely manner. Correspond with customers and internal and external company representatives on all matters related to the order. Diligently follow purchase orders through to completion, working with appropriate parties to quickly resolve issues that may delay timely processing. Perform general office and clerical tasks. Other related Customer Service/ Order Entry office duties as deemed necessary.

Requirements

Prior experience entering purchase orders within a manufacturing setting/sales office environment
Ability to prioritize and multi-task
Excellent written and verbal communication skills
Professional and pleasant phone manner to service incoming and outgoing calls
Proficiency in use of computers and related software
Excellent organizational and time management skills
Detail-oriented work ethic

Nice To Haves

Knowledge of SAGE100

Responsibilities

Accurately enter and process purchase orders in a timely manner
Correspond with customers and internal and external company representatives on all matters related to the order
Diligently follow purchase orders through to completion, working with appropriate parties to quickly resolve issues that may delay timely processing
Perform general office and clerical tasks
Other related Customer Service/ Order Entry office duties as deemed necessary