Customer Service Representative

Charlie Clark Auto Group•McAllen, TX

21d•Onsite

About The Position

As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.

Requirements

High school diploma or GED
1 to 3 months of related experience and/or training
Candidates with an equivalent combination of education and experience will also be considered.

Nice To Haves

Candidates with great potential will also be considered.
Reliable, professional, likable

Responsibilities

Understand and follow receptionist processes and procedures
Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
Receive visitors and obtain name and nature of business
Update telephone directory
Direct clients to lounge and refer clients to appropriate personal for vehicle status updates
Diffuse client concerns and direct them to the appropriate team member for assistance
Monitor demo car keys and log demo car reports as appropriate
Attend department meetings