Customer Service Representative
Crown Battery Manufacturing Co•Fremont, OH
•Hybrid
About The Position
The Customer Service Representative is responsible for coordinating and executing the assigned duties within our customer service department.
Requirements
- High school diploma or equivalent required
- Minimum of 2 years business to business customer service experience required
Nice To Haves
- Experience in manufacturing/warehouse environmental preferred
- 2-year relevant degree preferred
- Familiarity with Microsoft Outlook, Word, Excel and any business MRP/ERP system is preferred
Responsibilities
- Responsible for entering and processing order information.
- Responsible for maintaining customer relations through telephone communications, quotations, sales orders, and any other communications.
- Communicates with other internal departments concerning sales orders and customer concerns.
- Provides feedback and ideas for continued program improvements.
- Be familiar and compliant with the systems, procedures, and documentation of the Crown Quality System and how it relates to this position and Crown quality objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
