Customer Service Representative

National Seating & Mobility • Doral, FL

5d

About The Position

National Seating & Mobility (NSM) serves a special mission, providing team members the opportunity to directly impact clients' lives by offering the best care for their unique needs. NSM focuses on providing 360-degree Complex Mobility Solutions, which may involve customizing power wheelchairs, ensuring home independence and safety, or servicing equipment. The company is consistently growing and poised for expansion, offering meaningful experiences for learning and development. NSM seeks mission-driven team members who exemplify their HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

Requirements

• High School Diploma or G.E.D.
• Communication Proficiency
• Computer Proficiency
• Organizational Skills
• Customer/Client Focus

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assist in completion of work orders, which may involve verification of necessary client information, equipment detail entry, and verification of eligibility for funding.
• Perform a variety of data entry and clerical support tasks.
• Assist with physical inventory.
• Accept delivery of goods when necessary.

Benefits

• Paid Time Off
• Company paid holidays
• Health, Dental, Vision, & Life Insurance
• 401k Company Match
• Tuition reimbursement and Education Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED