Rep Customer Service | OB/Gyn Clinic | FT Days
UF Health•Jacksonville, FL
•Onsite
About The Position
Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer Service Representative will serve as a liaison between patients and hospital staff.
Requirements
- High School Diploma or GED
- Effective verbal and written communication skills
- Ability to handle stressful situations in a professional and courteous manner
- Basic understanding of medical terminology
- One to two (1-2) years customer service experience
Nice To Haves
- Completion of a Medical Terminology course
- Two (2) years of customer service experience in a health care related industry
Responsibilities
- Scheduling patient appointments
- Managing the clinical medical records system
- Serving as a liaison between patients and hospital staff
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
