Customer Service Representative

Fairway Staffing Solutions•Brea, CA
•$18 - $20•Onsite

About The Position

The Customer Service Representative will be responsible for answering customer inquiries, providing excellent service, scheduling installations and service calls, coordinating with field teams, processing work orders and paperwork, maintaining organized records, and assisting with general office tasks. This role also involves collecting and processing payments and requires bilingual proficiency.

Requirements

  • Must be bilingual.

Responsibilities

  • Answer customer inquiries and provide excellent service
  • Schedule installations, service calls, and project appointments
  • Coordinate with field teams to ensure accurate timelines
  • Process work orders, contracts, and related paperwork
  • Maintain organized records and update job tracking systems
  • Assist with general office tasks as needed
  • Collect and Process Payments
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