Customer Service Rep (05014) 13384 Hartzog Road

Domino's Franchise•Winter Garden, FL
•Onsite

About The Position

The Customer Service Representative serves customers in a Domino’s store by taking and processing orders, preparing food, handling payments, and maintaining cleanliness and food safety. The role involves working with customers and co-workers in person and over the phone. Store-based training and support are provided. The posting says the newest location is hiring closing shifts and notes that the work may be part-time or full-time.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.

Responsibilities

  • Demonstrate a friendly, positive attitude and strong customer service skills.
  • Take orders over the phone and in person, and receive and process telephone orders.
  • Address customer concerns.
  • Handle cash and provide correct monetary change.
  • Upsell products.
  • Make pizzas and prepare other products.
  • Control food and portioning, and follow hygiene and food-safety practices.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Take inventory and complete associated paperwork.
  • Operate equipment and clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
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