Customer Service Representative
Fenix Parts Inc•Elmira, NY
•Onsite
About The Position
Fenix Parts is a leading force in the recycling and resale of OEM automotive parts, with over 25 years of experience and more than 30 locations across the U.S. The company is dedicated to reducing the environmental impact of auto waste through innovation, sustainability, and a commitment to excellence. Fenix Parts is rapidly expanding to meet the growing demand for affordable automotive solutions and is seeking skilled individuals to join their dynamic team.
Requirements
- High School Diploma or equivalent
- Excellent computer skills
- Excellent communication skills
- Strong math skills
- Knowledge of auto parts and vehicles
Nice To Haves
- Transitioning military professionals are encouraged to apply.
Responsibilities
- Handle incoming calls and emails from customers inquiring about selling their vehicles.
- Maintain relationships with dealers, tow companies, and garages who continuously are looking to sell vehicles.
- Arrange vehicle pickups from customer homes and businesses.
- Maintain awareness of inventory levels and top sales parts.
- Open communication with General Managers to maintain site-specific needs.
- Engage in helping customers with all situations related to their accounts, orders and discrepancies.
- Perform other customer service related duties as they may arise.
Benefits
- Health coverage
- Dental coverage
- Vision coverage
- 401(k) options
- Opportunities for advancement in a growing company.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
