Visual Communications Specialist

FASTSIGNS Menomonee Falls•Menomonee Falls, WI

9d•Onsite

About The Position

FASTSIGNS Menomonee Falls is hiring for a Customer Service Representative to join our team! This role involves being the initial contact with current and prospective customers, preparing estimates, implementing work orders, and ensuring timely delivery of finished orders. The position also includes participating in daily team meetings, executing business and marketing plans, and working with customers via email, telephone, in-person, and at their place of business. The goal is to build long-lasting relationships and turn prospects into long-term clients. This role offers constant learning, skills growth, and a career path in the sign industry.

Requirements

2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work

Responsibilities

Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.