Customer Service Representative
About The Position
MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.
Requirements
- Basic Excel skills
- Excellent ten key skills
- Attentive to detail
- Professional demeanor
- Ability to provide superior customer service
- Ability to work in a team environment
- Ability to work in a fast-paced office
- Good communication skills
- Experience with Microsoft Word
- Experience with Microsoft Excel
- Excellent ten key skills
- Attentive to details
- Able to multi-task
- Able to work under pressure to meet deadlines
- Customer service experience required
- Strong interpersonal skills
- Excellent written and oral communication skills required
- Excellent attendance
Nice To Haves
- Transit experience a plus
- Bilingual English/Spanish a plus
Responsibilities
- Reconciling drivers manifests
- Accurate entry of data in Trapeze software
- Taking reservations
- Providing information
- Assisting with the application process
- Preparing eligibility letters
- Preparation of pre-paid tickets
- Assisting Accounting Manager
- Other assigned duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
