Hybrid Customer Service Representative
TEKsystems•Winchester, VA
•$20 - $20•Hybrid
About The Position
Launch a Service‑First Career That Truly Makes a Difference If you enjoy solving problems, connecting with people, and learning something new every day, this is your chance to build a meaningful career. We’re hiring Member Support Representatives to join our fast‑moving, 24/7 contact center—where being there for our members always comes first.
Requirements
- Strong communication skills and a passion for helping others.
- Adaptability in a fast‑paced environment where every interaction is different.
- Curiosity and a growth mindset—no prior experience required; we’ll help you learn and succeed.
Responsibilities
- Be a trusted first point of contact—guiding members with clarity, confidence, and genuine care.
- Turn complex financial products and services into simple, easy‑to‑understand solutions.
- Seamlessly navigate multiple systems while staying focused on each conversation.
- Support members’ everyday financial needs, including accounts, cards, loans, savings, and retirement options.
- Identify opportunities to connect members with the right solutions to help them reach their goals and build long‑term relationships.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
