Customer Service Representative
Shik Innovation Group•Charlotte, NC
About The Position
The Customer Service Representative handles customer inquiries and ensures a positive and efficient customer experience.
Requirements
- Strong verbal and written communication skills
- Customer-focused mindset and problem-solving abilities
- Ability to remain professional and calm under pressure
- Basic computer and data entry skills
- Strong organizational and multitasking abilities
- Team-oriented and reliable
Responsibilities
- Provide accurate information about products, services, or promotions
- Resolve customer concerns or escalate issues when necessary
- Process orders, returns, and service requests
- Maintain detailed records of customer interactions
- Support customer satisfaction and retention efforts
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
